Analyze data visualizations and make forecasts based on exact numbers and their fluctuations so that you:
- Get simplified analytics - all your KPIs in an easily understandable format.
- Better and faster assess the state of affairs at a given time.
- Identify bottlenecks or problems and fix them to improve the efficiency and profitability of your hotel, increase investment in areas that work well.
- Make forecasting of room occupancy, revenue, distribution, etc. more accurate.
How does it work?
See exactly what you should focus on. Get better at these areas and identify the tasks that need more effort to invest.
- Hotel rate features with much more valuable data about reservations, arrivals, departures, guests in the house, rooms, and occupancy, guests, tasks, comments.
- Guest management with information on arrivals and departures, number of guests, types of rooms.
- Housekeeping with room statuses: clean, cleaning, dirty.
Equip your hotel with the next-generation software
Make your business processes clearer, more understandable, and ultimately effective with HotelFriend Hotel Dashboard
The color chart tells you how many new guests you’ve gotten today, how many checked out ones along with many other data, including the total number of reservations as well as the reservation statuses ( new, due in, confirmed, check out, etc.).
Also, you can see the type of reservation: individual, group, or company reservation in the Reservation Type section.
You have all guest data so you can measure and analyze ways to engage with customers and sell more. You know who and when arrives, order preferences, the amount of money spent by a guest, and more. The dashboard illustrates crucial aspects of hotel performance so you can know in-depth and keep track of every process. You focus on important things like KPIs and sales.
The Guests section keeps you in the loop regarding your guests at all times so you stay alert, responsive, and efficient on a daily basis.
There are 3 sections and a field for searching by guests:
- arrivals - bookings for which arrival is expected
- departures - bookings for which departures are expected
- guest in house - reservations that are already settled, guests are already living in the hotel.
Plus, you have information as a percentage on the number of adults and children, language, and more.
Guest Source section shows whether the booking is direct, and came from the Reception source or the reservation is from OTA systems, then it came from Channel Manager.
The cleaning statuses and the Show all button open the Housekeeping module. If you click on a certain status, a new tab opens with the already set filter.
In the Rooms section, you can find a list of room types, the number of available rooms, sold, Out of order/Out of service, the total number of rooms for this type of room.
You can easily assign tasks for yourself and your employees, as well as create reminders. Also, you can leave comments and view them in the Latest Comments section.
Thanks to the Top Services, Department and statistics sections, you can see all orders for today, their quantity, and cost.
The Revenue section provides you with information on revenues thanks to the main reports of RevPar and ADR hotels, Room Revenues (income from room sales only).
What you get
Drive data clarity to your hotel business intelligence
You can quickly and easily see your hotel's KPI and each value in real-time.
Detect gainers and losers
Data are presented side by side on the dashboard so you can compare different indicators and determine which your top performers are.
Generate new creative solutions
Data can be presented in different forms, which helps to generate new ideas and find efficient creative solutions.
What makes HotelFriend Dashboard different
All the individual elements of the panel - graphics, diagrams, numbers - everything is integral and complement the overall picture.
The data is displayed consistently and systematically so you can compare values from different time periods and reach a conclusion on the basis of the value.
A dashboard is created to make complicated information straightforward.
New indicators are quickly added to the dashboard.
HotelFriend Features
Hotel Management
Finance & Payment
Revenue Management
Guest Relations
Digital Marketing
HotelFriend F.A.Q.
Cloud hotel software for independent hotels refers to web-based property management systems (PMS) designed to help independent hotels manage daily operations without on-site servers or dedicated IT staff. Since these platforms are cloud-based, hotel staff can access front desk functions, reservations, pricing, housekeeping, and reporting from any device with internet. This software streamlines operations, reduces manual work, and helps properties compete with larger brands.
Best Cloud Hotel Software
| Feature | HotelFriend | Cloudbeds | Mews | Little Hotelier |
|---|---|---|---|---|
| Cloud-based access | Full cloud with browser/mobile access | Cloud PMS for remote management | Cloud-native access, mobile first | Cloud PMS with a simple interface |
| Core PMS (reservations, front desk) | Yes | Yes | Yes | Yes |
| Channel manager | Integrated OTA sync | Built-in channel manager | OTA & distribution tools | Channel manager included |
| Booking engine | Yes | Yes | Yes | Yes |
| Guest self-service | Mobile guest services & messaging | Guest tools via integrations | Strong self-service and automation | Basic self-service tools |
| Ease of setup & use for small teams | Designed for simplicity | Intuitive but broader feature set | Intuitive, modern interface | Very simple, ideal for B&Bs |
(Information is taken from open sources. Valid as of _____ February, 2026)
Why HotelFriend is the Best Choice
HotelFriend offers an all-in-one cloud solution that combines PMS, channel management, a direct booking engine, service tools, and guest messaging on a single platform. The system is easy to set up and navigate, making it ideal for hotels that prioritize simplicity and cost-effective operations.
HotelFriend runs entirely in the cloud, so front desk operations, bookings, direct sales, and OTA distribution can be managed from a single dashboard. The platform does not require complex setup or an in-house IT team. Your managers can start using it without specialized training. By choosing HotelFriend, you make a long-term investment in your hotel’s growth and efficiency.
Online hotel software typically includes a Property Management System (PMS) for daily operations, a direct booking engine to increase revenue by reducing commission fees and encouraging clients to book directly with the hotel rather than through intermediaries, and channel management to keep online travel agency (OTA) inventory synchronized. The table below discusses online hotel software for property management.
Hotel Software for Management and Direct Booking
| Feature | HotelFriend | Cloudbeds | Mews | Little Hotelier |
|---|---|---|---|---|
| Cloud-based access | Yes | Yes | Yes | Yes |
| Property Management System (PMS) | Reservations, front desk, housekeeping | Full PMS | Full PMS | Core PMS |
| Direct Booking Engine | Built-in with low/no commissions | Built-in | Built-in | Built-in |
| Channel Manager (OTA sync) | Integrated OTA sync | Built-in | Built-in | Built-in |
| Guest Self-Service Tools | Mobile check-in, messaging, service requests | Yes (with add-ons) | Strong self-service tools | Basic guest tools |
| Automation / Workflows | Automated messaging & tasks | Yes | Advanced automations | Limited |
| Ease of Setup for Small Teams | Easy | Easy | Easy | Easy |
| Typical Strength | Comprehensive cloud-based suite | Large ecosystem + OTA reach | Strong automation + flexible workflows | Easiest setup for small facilities |
(Information is taken from open sources. Valid as of _____ February, 2026)
Why HotelFriend is the Best Choice
HotelFriend can be the best fit for many hotels seeking online hotel software that combines management and direct bookings. It gives you a single cloud-based system with a built-in PMS, direct booking engine, and channel manager that you can access from anywhere. It’s designed with a focus on ease of use and setup, automated guest communications, and tools such as mobile check-in and service requests to enhance the client experience.
Since these capabilities are integrated rather than requiring separate systems, they reduce complexity, cut operating costs, and help increase direct bookings. HotelFriend gives hotels the core operational tools they need on one platform.
Web-based hotel software refers to hotel management systems that run entirely through the internet. Since the software is hosted online, hotel staff can manage front-desk operations, pricing, reservations, housekeeping, reporting, and other functions from any device with an internet connection. Below is the comparative table of such solutions.
Web-Based Hotel Software for Modern Hotel Businesses
| Feature | HotelFriend | Cloudbeds | Mews | Little Hotelier |
|---|---|---|---|---|
| Cloud / Web-based access | Full web access from any device | Web access + mobile apps | Cloud-native, mobile-friendly | Web dashboard + basic mobile |
| Core PMS | ✔️ | ✔️ | ✔️ | ✔️ |
| Booking Engine | ✔️ | ✔️ | ✔️ | ✔️ |
| Channel Management | ✔️ | ✔️ | ✔️ | ✔️ |
| Guest Experience Tools | Mobile check-in, guest app | Guest messaging & add-ons | Guest self-service automation | Basic guest tool kit |
| Automation | Simple | Moderate | Advanced | Limited |
| Ease of Setup for Modern Hotels | Designed for fast onboarding | Moderate | Modern UX | Easy |
(Information is taken from open sources. Valid as of _____ February, 2026)
Why HotelFriend is a Perfect Match
HotelFriend can be the perfect match for modern hospitality businesses because it’s a web-based, all-in-one solution that combines property management (PMS), channel management, and a direct booking engine. These modules are effectively integrated into a single ecosystem. This means you don’t need extra modules to run your hospitality business.
By purchasing a HotelFriend solution, you save much money on your hotel software and save time for your team. This makes their work more productive. Hence, HotelFriend is the best choice for your property business.
A digital check-in system is a technology that lets hotel guests complete their registration before they arrive. It fills out the required details (such as personal information, arrival time, ID, and payment authorization) on a secure web page or app. Guests should show their IDs instead of queuing at the front desk to sign forms. For hotels, especially those with limited staff, this reduces administrative errors, streamlines operations, improves guest satisfaction, and frees employees to focus on guest service.
Digital Check-In Systems to Relieve Staff
| Feature | HotelFriend | Cloudbeds | Mews | Chekin |
|---|---|---|---|---|
| Cloud / web-based access | Yes | Yes | Yes | Yes |
| Online / Pre-Arrival Check-In | Self-service + pre-arrival check-in | Digital check-in before arrival | Mobile & online check-in | Pre-arrival forms & document upload |
| Mobile Check-In / Contactless | Yes | Contactless check-in & checkout | Contactless check-in & keys | Mobile form + upsell |
| Guest Communication Tools | Built-in messaging & notifications | Unified guest comms + automated messages | Guest portal & messaging features | Limited to check-in communication |
| Integration with PMS | Full PMS + check-in tied to operations | PMS with check-in tied to guest profile | PMS + check-in + guest services | Integrates with PMS systems |
| Upselling During Check-In | Yes | Yes | Yes | Yes |
| Identity / Document Upload | Yes | Yes | Yes | Yes |
| Best For | Hotels wanting PMS + guest tools + digital check-in in one system | Hotels needing a robust PMS with a guest experience suite | Hotels looking for modern, mobile-first check-in + full PMS | Hotels prioritising advanced pre-arrival forms & ID capture |
(Information is taken from open sources. Valid as of _____ February, 2026)
Why HotelFriend is the Best Choice
HotelFriend suits well the properties that require a comprehensive digital check-in system. It handles check-in, day-to-day operations and guest communication in one dashboard. In practice, that means things like guest details, documents, messages, and payments stay in one place and are linked to each reservation automatically.
The platform also leans into automation and self-service. This approach helps reducing front desk pressure and makes things smoother for your guests and staff.