How to create Packages in HotelFriend

Package deals are a powerful way to offer added value to your guests while increasing your revenue. Whether it’s a spa getaway for Valentine’s day or a family bundle, you can easily craft attractive offers with the HotelFriend PMS.

This guide will walk you through how to create, customize, and activate package deals with just a few clicks.

    Creating a package

  1. Go to the Arrangements module.
  2. Open the Packages tab.
  3. Click the Add Package button in the top right corner.
  4. Creating a package

  5. In the General Info section, fill out:
    • Package name
    • Tags (optional, but useful for filtering)
    • Article number (optional)
    • Cancellation policy
    • Description of the offer

    In the General Info section, fill out

    Tip: If you turn off the toggle “With the choice of dates of arrival,” the package becomes a voucher, valid for 12, 24, or 36 months.

    In the General Info section, fill out

  6. Under Rooms Included in Package, specify:
    • Number of nights
    • Room type
    • Number of adults and children
    • Hotel board type (e.g., breakfast included)
    • Total package price

    Want to offer more room options? Click Add to input additional room types. To remove any, click the minus (-) icon next to the entry.

    nder Rooms Included in Package, specify

Adding services (optional)

  1. To include services like meals, spa treatments, or activities, turn on the Services Included in Package toggle.
  2. Click Add, and for each service you add, define:
    • Service name
    • Available options (e.g., 2 hours, vegan version, once per stay)
    • Quantity per day
    • Price
    • Whether it’s offered per day
    • If the service is mandatory
    • Whether it applies per reservation or per guest

    Expand your package with more services by selecting Add and completing the fields. To remove a service, click the minus (-) icon next to it.

    Adding services (optional)

Setting availability

  1. To control when your package is available, enable Sales Restrictions toggle.
  2. Choose either:
    • Sales period – define a date range and select specific weekdays.
    • Package dates – choose exact calendar dates.

    Add more sales periods by clicking the Add button. To remove any, simply click the minus (-) icon beside them.

    Setting availability

    Setting availability

  3. Turn on the Package limitation toggle in Stock and Availability to restrict how many packages can be booked. Then define the quantity and whether it's a daily or total cap.
  4. Setting availability

Finalizing the package

  1. Click Next step at the end of the page to proceed.
  2. Finalizing the package

  3. Upload images for the package by clicking Upload images.
  4. Review all details and click Save.
  5. Finalizing the package

  6. If your account has multiple languages, switch to the desired language in the top-right corner, enter the translated content, and click Save again.
  7. Finalizing the package

Activating the package

  1. Go back to the Packages tab.
  2. Click the Not Active button to view inactive packages.
  3. Find the package you just created.
  4. Switch the Package Status toggle to "on".
  5. Activating the package

    Your package is now live and ready to be booked.

    To edit or delete a package later, click the three-dot menu next to it and choose the appropriate action.

    Activating the package

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