How to make a digital order with HotelFriend Guest App
HotelFriend Concierge Guest App allows customers to make an order with delivery available 24/7 right from the smartphone. Digital orders can be paid using any preferred method at any convenient time.
Customer orders through the App
Here is how customers make a digital order from the smartphone with HotelFriend Guest App:
- Customers familiarize with the hotel and all its offers.
- They choose a service, set date, and time options.
- Leave comment on the service if needed .
- They can choose other services.
- Customers can create an order without payment
- They can set a specific date and time
- Guests pay online with the preferred method
- All orders are displayed in the mobile app
Order confirmation
Here is how the order confirmation process looks like:
- Manager receives a new order notification.
- Can view orders and respond to guest comments.
- Makes an order confirmation.
- Manager checks the customer card and processes services.
- Creates a reminder for order delivery.
- Marks a reminder as completed.
The HotelFriend team understands how important it is to make the ordering process as easy as possible for both businesses and their guests. Giving customers the ability to order digitally through HotelFriend Concierge Guest App can help hotel business owners to increase sales and create an experience that customers come back to.
Respect social distancing. Use HotelFriend. It’s simple, handy, and fast.
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