How to complete self-check-in easily with HotelFriend Guest App
Mobile check-in is a tool that allows hotel guests to transfer their data to the hotelier prior to the arrival at the hotel. It helps both save time and avoid queues, as well as comply with the social distance.
True, mobile self-check-in has now turned into a necessity, as it is exactly what guests expect from any hotel. With HotelFriend Concierge Guest App, hotel guests will get a true self-service solution where every step is clear and simple. Here is how to complete self-check-in easily.
Guest mobile self-check-in through the App
- Selecting a booking from the My Trips list.
- The Booking information is displayed here.
- Entering the reservation information before arriving.
- Selecting the country from the drop-down list.
- Adding check-in documents:
- choose documents from the gallery;
- take a photo.
- Adding a digital signature.
- Congrats! The booking request has been created.
Tip: besides, you can upload and send a negative coronavirus test with other docs directly to the hotelier.
Hotelier check-in confirmation
- A new booking notification appears in the HotelFriend PMS.
- Going to the Notification(s) section.
- Selecting new self-check-in bookings.
- Going to Create and print a registration form.
- Learning the booking details from the already-completed Registration Form and checking all the docs sent by the guest, including a negative coronavirus test.
- Confirming the self-check-in booking.
- ticking on the Create registration form and confirming.
- Going to the Front Desk section.
- The booking on the specific dates appears on the Front Desk.
- selecting the room type.
- For new reservations, the booking confirmation process remains the same.
Today, self-check-in through HotelFriend Concierge Guest App becomes a critical element for every hotel aiming to stand out from competitors who offer similar services or amenities. Try it and see for yourself!
Author:
