Multi-Property Management System

The enterprise-level solution that provides a full overview of all your properties from a single, centralized hub. Empower your team with the tools needed to make informed decisions that drive success. No more guesswork – just clarity and control.

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Your ultimate toolkit to manage dozens of properties

Whether you’re handling a network of 100+ hotels or managing other kinds of properties, HotelFriend has your back. Our tools streamline your daily tasks with quick navigation, real-time updates, and ease of use.

Fully customize, upgrade, and manage your environment

Multiple property access in one login

Quickly navigate between properties with global employee logins and multi-property access. Our system allows designated users to switch between member properties seamlessly, eliminating the need for multiple logins. Your staff can focus on what matters – delivering exceptional results.

Hotels overview at hand

Flip through your hotel portfolio using dedicated tabs for Hotels and Groups. Gain a comprehensive view of each property's details, including addresses, room occupancy, ADR, and more. HotelFriend ensures you have all the essential metrics for informed decision-making and optimized operations.

Real-time availability across locations

Take advantage of the Multi-Front Desk view, presenting a list of all accessible hotels with real-time quota information. Perfect for managing multiple apartments, it offers a quick overview of availability without the need to check each hotel separately. Monitor room quotas and reservations on one page, ensuring uninterrupted workflow across your entire property network.

Centralized control over services

Easily manage services within the Orders tab, providing a general overview of all completed and pending orders across your properties. View order numbers, creation dates, guest names, and order statuses with no effort. Streamline service operations and enhance guest satisfaction with centralized order management.

Group-wide guests and company data

Access detailed information about guests and companies that booked with you in any of your properties. Get a brief summary of guest details, including name, chosen hotel, guest profile creation dates, and more. The Companies tab provides essential information about each company client, ensuring personalized interactions with your valued guests.

Streamlined information sharing

Access a list of all registration forms and other crucial documents for guest check-in in one tab. Stay organized with details such as document creation dates, types, languages, and status. HotelFriend ensures that essential information is readily available for smooth guest arrival.

Benefits that help your business grow

Scalability and cost-effectiveness

HotelFriend's Multi-Property Management is tailored for property groups and designed to grow with your business. Integrated into the HotelFriend PMS, it takes care of your apartments or chain without breaking the bank.

Centralized Booking Engine

Let your guests and staff easily search availability across all member properties in one place. The customizable booking engine simplifies the reservation process and boosts your property's visibility.

Easy administration

Ensure operational efficiency with streamlined roles, permissions, and user management. The centralized mode of control enables a unified, straightforward approach for the corporate team to manage dozens of properties.

Cloud software efficiency

Save on expenses related to software, servers, and IT personnel for all connected hotels or apartments. Accurately track data, manage occupancy, and increase business revenue with cutting-edge cloud technologies.

GDPR compliance

HotelFriend ensures GDPR compliance, prioritizing the privacy and security of guest data. Our system adheres to the highest standards of data protection, giving you and your guests confidence in the safety and confidentiality of sensitive information.

Enhanced data safety

Your critical information is regularly and securely backed up, minimizing the risk of data loss. In the event of unforeseen circumstances, our system ensures a swift and efficient recovery process, minimizing downtime and disruptions to your operations.

Integrate all necessary tools to keep your properties running smoothly

We give you the freedom to connect with any other HotelFriend products and third-party API integrations that you usually use. From POS systems and digital locks to secure payment gateways, connect your multi-property system with essential tools that keep your business running.

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Ready to transform your property management?

Seamless access across locations, real-time insights, and instant results await. Elevate your multi-property game with HotelFriend – because your success is our mission!

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