One system for contracts, tenants, and company billing
Keep tenants happy, rent payments on track, and operations running like a clock with an all-in-one PMS for long stay management.
The best PMS for long-stay housing
Running long-stay accommodation isn’t the same as running a hotel. Travelers stay longer, corporations often pay the bills, and contracts add complexity. HotelFriend handles it all without the workarounds that hotel software demands.
Smart
Recurring cleaning plans and automated corporate invoices.
Connected
OTA sync, payment gateways, and mobile key access.
Secure
GDPR-compliant and ISO-certified.
What makes HotelFriend different
Tailored for extended stays
Built with features like long-stay billing, corporate invoicing, and flexible contract lengths.
Proven in practice
Used by hundreds of serviced apartments, aparthotels, and hospitality businesses to simplify operations and reduce costs.
Safe and compliant
Data protection and ISO-certified processes ensure your tenant and company information stays safe.
Support that cares
Fast, reliable help in German and English whenever you need it – during setup and beyond.
From endless spreadsheets to one clear picture
Simplify rent and invoicing
Stop chasing payments or writing invoices by hand. Automate recurring billing cycles, issue invoices directly to companies, and keep all transactions neatly organized. Ensure predictable cash flow and reduce costly errors.
- Set up recurring invoices for long-term tenants.
- Create company accounts to manage B2B clients.
- Export bulk billing data for accounting or reporting in seconds.
Stay on top of contracts and tenants
Keep every detail in one system. Create tenant profiles, manage agreements, and connect tenants to corporate partners without searching through spreadsheets or folders. Gain a clear overview of who lives where and under what terms.
- Store tenant data, contracts, and documents securely.
- Link tenants directly to their company accounts.
- Access full booking and contract history instantly.
Put manual tasks on autopilot
Free yourself from repetitive manual work. Streamline cleaning schedules, monthly reports, and billing processes so your staff can focus on tenant satisfaction instead of administration.
- Schedule housekeeping weekly, biweekly, or monthly.
- Generate financial and operational reports automatically.
- Reduce manual data entry by up to 90%.
Avoid double bookings
Keep your availability accurate across every sales channel. Synchronize apartments in real time on Booking.com, HRS, Expedia, and more to prevent conflicts and secure every booking opportunity.
- Sync availability and rates instantly across all OTAs.
- Avoid costly overbookings and cancellations.
- Grow your visibility on major booking channels.
Bring more reservations home
Take full control of your revenue. Allow tenants to book directly on your website with a commission-free booking engine that shows real-time availability and rates. Capture more profit while offering a top-notch booking experience.
- Add a branded booking form to your website.
- Accept both short- and long-term reservations directly online.
- Keep 100% of the revenue instead of paying commissions.
Make check-ins effortless
Avoid queues and make access even more secure. Enable tenants to unlock apartments with a digital key on their smartphone, saving time for both them and your team.
- Offer contactless, app-based check-ins.
- Reduce check-in times with self-service options.
- Lower front desk workload and improve tenant arrivals.
Unify your payments
Handle all your transactions with a fully secure and compliant payment processing. Simplify reconciliation and give tenants flexible, modern ways to pay.
- Consolidate card payments from every channel.
- Ensure PCI DSS and PSD2 compliance.
- Automate reconciliation and accounting workflows.
Keep tenants connected
Offer a digital concierge app in every tenant’s pocket. Provide instant access to services, updates, and communication, making residents feel at home from day one.
- Let tenants order services or request support directly.
- Send automated updates, confirmations, and PUSH reminders.
- Increase satisfaction rates with better communication.
Cut front-desk stress with a self-service kiosk
Late-night arrivals, missing staff, or long queues don’t have to be a problem. A kiosk takes care of the odd and regular check-ins so your team doesn’t have to.
- Reduce labor costs with fewer manual check-ins.
- Eliminate wait times during peak hours.
- Automate payments and ID verification.
- Sync bookings and access rights instantly with the PMS.
What ROI can you expect?
15–20% revenue growth in 3 month
with better booking management and visibility.
30% higher staff efficiency
thanks to optimized workflows.
Up to 50% less manual work
through automation and unified tools.
Made for every type of long-stay business
Serviced apartments
Properties that attract consultants on projects, business travelers between relocations, or nomads staying for months. A PMS keeps rent collection steady, contracts organized, and apartments booked.
Boarding houses
Often filled with students, interns, or seasonal workers who come and go on fixed terms. Digital management means you don’t have to chase paperwork or reschedule cleaning every week – everything just runs on repeat.
Corporate housing providers
Housing solutions for employees sent abroad, teams on long assignments, or staff in training. Bulk invoicing, clear reporting, and quick check-ins take the weight off your front desk and give tenants a smoother start to their stay.
Aparthotels
Half hotels, half apartments, built for guests who want both independence and service. A PMS makes it easy to handle flexible bookings, plan recurring housekeeping, and give every tenant a seamless experience from move-in to move-out.
