HotelFriend Expands Integration Portfolio with Nuki Door Lock System

HotelFriend Expands Integration Portfolio with Nuki Door Lock System

Leipzig, Germany, September 2024 – HotelFriend proudly announces the latest addition to its integration list: the Nuki Smart Door Lock System. This new collaboration offers both hotel operators and guests a seamless, secure, and highly convenient way to manage room and facility access directly through HotelFriend's all-in-one Property Management System (PMS) and Mobile Concierge app.

With the Nuki integration, hotel guests can now remotely unlock doors via the HotelFriend Concierge app, enhancing the guest experience with keyless, contactless entry. This further empowers hoteliers to streamline operations, providing even more automation capabilities for hotel management.

The Nuki Smart Lock is fully integrated into the HotelFriend software suite. It allows for remote door control for guest rooms as well as designated common areas throughout the property, ensuring a smooth access solution for guests.

Enabling smartphone-controlled hotel experience

With the Nuki Smart Lock integration, hotel guests no longer need physical keys or cards. Instead, a simple tap on the "open door" button in the guest's smartphone allows them to enter the room, hotel lobby, co-working spaces, dining areas, or SPA.

The smart lock system ensures that access is only granted during the guest's stay, with doors automatically locking upon check-out, excluding the need for traditional key cards.

The main benefits of Nuki Smart Locks for hotels feature:

● Smart door access

In the Concierge App, a door opening button appears in the guest’s booking interface, allowing them to open locks within the timeframe of their reservation.

● Customizable lock control

Guests will see a list of available locks for their assigned rooms and shared spaces, making it simple to navigate and enter hotel facilities.

● Seamless check-in and check-out management

Access permissions are automatically granted and revoked based on the guest’s time of stay, ensuring smooth arrivals and departures of travelers.

Security and privacy as a priority

Nuki’s smart lock system provides maximum security, thanks to its end-to-end encryption, and has been independently verified by security institutes like AV-TEST. Guest privacy is a priority, with no user account required for using Nuki within Bluetooth range or via Wi-Fi, ensuring sensitive data remains secure.

For hotel operators, Nuki’s solutions are also scalable, with the ability to add or expand locking systems as needed. Features like Auto Unlock, which unlocks doors automatically as guests approach, provide further convenience.

This integration aligns perfectly with HotelFriend’s mission to provide cutting-edge, fully customizable solutions for hospitality properties, and empower owners to upgrade their guest experience.

About Nuki Home Solutions GmbH

Founded in 2014 in Graz, Austria, Nuki is Europe’s leading provider of smart, retrofittable access solutions. With their Nuki Smart Lock and a range of accessories, Nuki continues to revolutionize access control in both private homes and hospitality businesses, aiming for a completely keyless future. Their solutions focus on privacy, security, and flexibility for users.

About HotelFriend

Since 2016, HotelFriend has been a leader in hospitality software, offering an all-in-one Property Management System that streamlines every aspect of hotel and cruise ship operations, from bookings and staff coordination to finances and guest services. With more than 500 global clients, HotelFriend continues to innovate and reshape the future of the hospitality industry.

Media contact: Friedrichstrasse 171, 10117 Berlin, office@HotelFriend.com, Phone: +49 30 46999 5418, Fax: +49 30 46999 5419

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