This time, we’ve supercharged the Resource Planner with flexible views, added a built-in contract termination form in Billing, made your subscriptions easier to manage, and polished up the interface with small improvements.
What’s new for hoteliers?
1. More scalable Resource Planner for hourly space and equipment rentals
The Resource Planner calendar has been significantly enhanced to offer hoteliers greater flexibility and control over the hourly rental of spaces and equipment. You can now switch between different timeframes, including a monthly overview and a detailed “per day” view.
Additionally, the timeline is now scrollable, giving you the ability to move freely across dates, whether you’re planning weeks in advance or reviewing past operations. This update provides a much more convenient way to track, manage, and plan your resource allocation on both a micro and macro level.
2. Custom colors for resources and orders in the Resource Planner
To support a more personalized and visually organized resource planning experience, we’ve added the ability to assign custom colors to both resource types and individual orders. You can now configure the specific colors of resource categories to better reflect their function or priority.
In addition, you can manually set custom colors for specific orders to help group them visually. This makes the Resource Planner grid more intuitive and easier to navigate at a glance.
3. File attachments now available in emails
We’ve extended the functionality of the email system to allow file attachments directly within the “Send Email” modal. Previously, attachments were only possible through email templates.
With this update, you can now upload documents or images when composing any custom email, whether you're sharing booking details, sending receipts, or responding to guest requests. This small change unlocks greater versatility and makes communication with guests more complete.
4. Deal name displayed in Reservation module and confirmation emails
The visibility of applied deals has been improved for both staff and guests. Within the Reservation Module, the name of the active deal is now displayed when hovering over the reservation, giving hotel staff immediate insight into which offer was used without needing to open additional details. Furthermore, the deal name is now included in the Booking Confirmation email, ensuring that guests are reminded of the special offer they received.
5. Improved logic for the Booking Offer validity
We’ve corrected the logic governing Booking Offer cancellations to give hoteliers greater control and transparency. Previously, booking offers were automatically canceled after their validity period (e.g., 3 or 90 days), even if the automation toggle was disabled. With this improvement, booking offers are only canceled automatically if the automation is explicitly enabled and the cancellation timeframe is defined.
6. Custom housekeeping status colors on Front Desk
To enhance visibility and usability in the Housekeeping module, we’ve added the ability to assign custom colors to housekeeping statuses. These colors will be displayed on the Front Desk view and in the Housekeeping module’s Rooms Overview. When hovering over a specific room, you’ll now also see the exact housekeeping status, including whether cleaning is required.
7. New Resource Maps tab to display the location of hotel facilities
A new “Resource Maps” tab has been added to the In-House Operations section, offering a visual way to manage and display hotel facilities. With this feature, you can create schematic maps that show the locations of resources like spa rooms, event halls, or meeting areas. You can customize each map element by selecting a facility, choosing a shape, background, and border color, and positioning it within your hotel layout. This tool is ideal for internal coordination or for sharing clear facility maps with guests.
8. Unified interface for Room Types and Rooms
We’ve streamlined the Property > Rooms section by merging the “Room Types” and “Rooms” tabs into a single interface called “Room Types & Rooms.” This redesigned tab consolidates all essential information and settings related to your room inventory into one place. Whether you’re adding new rooms, editing descriptions, or managing occupancy, this update helps you save time and improves workflow consistency across your property setup.
9. Comprehensive improvements to the Booking Engine
A series of updates have been made to the Booking Engine to make it more flexible and user-friendly. You can now customize the order of information pages within the content management section, giving you full control over how content is presented to guests during the booking process. Filtering by inventory is now available in the Orders grid, making it easier to track stock levels and manage availability.
You can also set maximum occupancy for both adults and children per room type, transmit available dates along with quotas and restrictions for deals, and optionally disable automatic time and date selection for new orders. Additionally, age entries for children are now restricted to 0–14 years, and all guest text fields now have a maximum length limit to ensure data integrity.
10. Simplified form for adding extra guests
The form for adding additional guests to a reservation has been restructured for clarity and ease of use. Required fields are now clearly indicated, optional inputs are grouped more logically, and field groups without content are automatically hidden. These improvements reduce visual clutter and help your staff input information faster and more accurately.
11. Manage contracts and subscriptions more transparently in Billing
Contract termination in Billing module
Hoteliers now have the ability to submit a contract termination request directly within the HotelFriend Billing module. If you wish to terminate your contract, you must upload a termination file, such as a letter or PDF document, at least three months before the contract's end date. A dedicated form has been added for this purpose and includes a required field for the reason of termination, along with an optional field to upload documentation.
Improved subscription management interface
The “Manage Subscription” section has been reorganized to align with HotelFriend’s pricing categories. Instead of two tabs, there are now four clearly defined sections: Operations, Distributions, Guest Experience, and Other. This new structure makes it easier to find and manage the products and services relevant to your needs and ensures a more intuitive experience when reviewing or modifying your subscription plan.
12. Minor fixes and visual improvements
- ● Updated layout for the Order Summary Card for better readability.
- ● Adjusted the greeting in German salutation templates from “Sehr” to “Sehr geehrte(r)”.
- ● Added missing Dutch translation for Reservation Confirmation emails.
- ● Automatically removed images from storage when deleted from hotel services.
- ● Fixed error that occurred when opening services imported from the library.
- ● Booking Confirmation emails are now only sent when Reservation Creation automation is enabled.
- ● Resolved issue causing false filter closure on the Room Rates Overview page.
- ● Fixed validation error affecting translations in the Property > Departments section.
- ● Corrected display error in the Booking Engine calendar that showed "no availability" due to monthly rates.
We're always working to make your experience better. If you have any ideas or feedback, we’d love to hear from you!
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