From simplifying prepayment VAT handling to enhancing guest checkout, these new HotelFriend features are tailored to save you time and improve your workflow.
What’s new for hoteliers?
1. Added the "Prepayments VAT manual" setting for hoteliers
We have introduced a new "Prepayments VAT manual" setting for hoteliers. This new setting is located in the "Settings > General" section, alongside the existing "Services VAT" and "Rooms VAT" fields.
It allows hoteliers to specify a default VAT amount for prepayments in the VAT settings and the "Add payment" modal window for reservations. By default, this setting is empty. Once specified and saved, the VAT percentage will automatically appear in the VAT field when adding payments to bookings.
2. New functionality for the Self Checkout feature in Guest Facing
A toggle called "Show post check-out door card disposal instruction" has been added under "Devices > Self Checkout." This feature allows users to upload PNG files with post-checkout card disposal instructions, enhancing the guest experience.
Additionally, the Labels section in Devices has been revamped to include Default and Custom label options for Self Checkout, offering more personalization.
3. Clear overview of overall revenue with improved reports
Reports now include revenue from services without rooms, providing a clearer overview of overall earnings. The Accounting Balance Report has been updated to calculate room revenue based on the end-of-night for single-day reports. Furthermore, an issue causing incorrect revenue display for cleaning fees has been resolved, ensuring more accurate financial insights.
4. Manage payment options with greater flexibility
Hoteliers can now enable, activate, or deactivate payment methods after integrating systems such as Stripe, PayPal, and Adyen. Once integrated, these payment methods are visible in multiple locations, including "Settings > General > Custom Options," "Add Payment" modal windows for reservations and other actions, "Create Invoice" modals, and filters on Accounting grids for payments and invoices.
5. SmartPricing integration improvements
The integration with SmartPricing now allows for automatic room price updates based on data received via API. Accommodation ID, Rate IDs, and Room Type IDs are added to integration settings as part of the setup process.
Users can begin retrieving prices after approval from SmartPricing. Retrieved prices are added to default occupancy rates and calculated for other occupancy levels, with updated rates sent to Wubook and Booking Engine APIs via cron commands. Users can also stop receiving prices with a single click on the "Stop retrieving prices" button in Integration Settings.
Before enabling automatic room rate updates, users are advised to review and approve prices in SmartPricing and agree that such prices are suitable for them.
6. Streamlined Task and Reminder management
A new "My Tasks / My Reminders" filter has been added to the Task menu for better organization. All tasks and reminders are now visible in the Reservation Card and Guest Card to the Hotel Admin.
Additionally, a new "Add Task" action allows users to create tasks or reminders directly from the booking card, simplifying task management.
7. Minor fixes and improvements
- ● Fixed page position after check-in so that the system remains in the same place after a status change on the Front Desk."
- ● Sections on the Custom Options settings page now close by default.
- ● All deals in the Sold Deals Module are now displayed correctly for the Hotel Administrator role.
- ● Resolved issues with loading room filter results for the Housekeeper Role."
- ● Fixed an issue where the status of Sold Deals changed incorrectly from Paid to Refunded when transitioning to Confirmed.
Your feedback is invaluable to us, and we would love to hear your ideas on how we can make our product even better for you. Don’t hesitate to share your thoughts, we’re always listening!
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