Our latest update is all about smarter communication and better workflows. Now, your automated emails are even more personalized with improved language selection, and finding reservations by Booking Number is much quicker.
What’s new for hoteliers?
1. Smarter language selection for automated emails
We’ve improved how the system selects the language for automated messages sent to guests, making communication more intuitive and personalized. The system now checks if a preferred language is specified in the guest card and uses it whenever available. If not, it falls back to the default email language set under Communication > Email Templates. If neither is defined, the system will use the hotel’s base language – the one the hotel was originally created with (usually set in your contract).
2. Search by Booking Number through the general search field
To make it easier to locate specific reservations, we’ve enabled Booking Number search via the general search bar in the Reservations module. Previously, you had to use a separate “Booking №” filter to search by reservation number. Now, simply typing the number into the main search field will bring up relevant results instantly, saving you time and reducing the number of steps in your daily workflow.
3. New “Payment Gateway” filter in the Payments grid
Tracking and reviewing financial operations just got easier as well. A new “Payment Gateway” filter is now available in Accounting > Operations > Payments. This allows you to filter payment entries based on the gateway used for the transaction, such as Stripe, Adyen, or others, helping your finance team quickly audit and analyze payments by provider, or investigate any issues related to a specific gateway.
4. Color settings for Order statuses in In-House Settings
We’ve added a new “Order Settings” tab under In-House > Settings, where you can assign custom colors to various order statuses. You can set custom colors for statuses like Waiting, Confirmed, Completed, Canceled (by the Hotel), and Canceled (by Guest). These visual cues make it much easier for your staff to track order progress at a glance and prioritize actions more efficiently in the Orders tab.
5. Guests’ precise check-in and check-out times in Confirmation emails
The content of Confirmation emails has been enhanced by including the actual check-in and check-out times from the reservation card. Instead of showing the hotel’s default timing, guests will now see the precise times applicable to their booking, including early check-in or late check-out if these were approved.
6. Front Desk status color settings relocated
To improve settings organization and usability, the custom color configuration for Front Desk reservation statuses (Quota Free, Quota Busy, Out of Service) has been moved from Reservation Settings to Front Desk Settings. This change makes it more intuitive for staff to find and adjust color preferences related to daily front desk operations.
7. Minor fixes and visual improvements
- ● You can now use service name, duration, and price independently when setting up services.
- ● Create Task” modal now includes Department and Employee fields.
- ● “Create Service” modal now includes Service Category, Department, and Inventory Type.
- ● Room Types view updated for better clarity and navigation.
- ● Various UX tweaks, including improved error messages and placeholder texts.
We're always excited to improve your experience. Got ideas on how we can make it even better? Let us know!
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