Hospitality Software Solutions for Large Hotels and Hotel Сhains
A scalable PMS that makes it easy to keep track of all your properties. Manage employees across different locations and deal with high volumes of bookings within one online platform.
Your PMS can do so much more with HotelFriend
Quick setup to get you started immediately
Start working with your PMS in no time and unlock your property’s true potential. We know that time is money, and that's why we've made our system quick and easy to set up.
The HotelFriend system will be up and running in just a few hours, ensuring continuity for your hotel chain operations. Quickly automate core processes such as check-in to deal with staff shortages at the front desk and other departments.
Short learning curve for hotel staff
Say goodbye to lengthy training sessions for your staff. The intuitive design helps your employees quickly grasp the system’s features and get the ball rolling right away.
Our Help Center provides supporting videos and instructions, allowing any user to lean into the basics. We also offer on-demand training with HotelFriend experts, ensuring that your staff has the knowledge and skills to make the most of the PMS.
Deeper insights into guest data
Understanding your guests' preferences and behavior is key to providing exceptional experiences and driving revenue growth. With HotelFriend, you can unlock deeper insights into guest data than ever before.
Our software grants you access to a wealth of information about your guests, including order preferences, spending habits, the purpose of their visit, and more. You can use this data to tailor your offerings and engage with customers on a more personal level, leading to increased loyalty and income.
Boost your chain’s revenue stream
Manage your room inventory more efficiently across all channels. Sell your hotel rooms directly from your website, or partner with top OTAs to increase your reach and revenue.
Discover endless opportunities to empower your business with direct sales from your site. Let guests book rooms online, offer them exclusive deals, or suggest adding breakfast to their room rate at the time of booking to benefit from cross-selling.
The hospitality platform for improved workflow
Managing multiple properties can be overwhelming, but HotelFriend streamlines your operations with ease. Get an overview of all hotel processes and optimize administration of your hotel group.
Management tips for large hotels and chains