The all-in-one solution for hotels

Custom Setup, Easy Integration
Online access 24/7

Property Management System for small hotels and pensions

Guest-oriented cloud-based PMS

  • Easy reservation management
  • Smart booking overview
  • Personal data protection
  • Simple and fast functional interface
  • No APIs between the products
  • No additional server/IT costs
  • Installation and set up in 20 minutes
Pick a plan
importance of Front Desk Perform better with HotelFriend

Cloud-based software for small hotels and pensions is a custom solution that covers all your needs in management and administration. It covers management of hotel operations and departments, direct room & service sales, simplifies the processes of serving guests and creating a memorable experience for them.

Your flow to set up HotelFriend in 20 minutes:

Set up the hotel
Add departments & employees
Add services and products
Enjoy the work relief

How does it work

Old processes in a new way

guest can extend

hotel can manage

hotel can manage

guest can check in

hotel can manage

PMS features for small hotels

Reorganize the chaos in the hotel business processes in cloud-based PMS from HotelFriend via Front Desk. Manage your reservations, services rates, taxes, reports, check-ins/check-outs and many more.

Front Desk

Front Desk

Key features:

  • Centralized guest management for single and multi-property hotels
  • Reservation and service management
  • Legal and cancellation policy control
  • Rate management

Key benefits:

  • Cost and staff saving business processes management
  • Ecofriendly automated system - less paper in business
  • More revenue due to multichannel services sales (App, marketplace, homepage)
  • Widen your target audience - more diversity in rate management
Learn More

Room Management

Customize the types of rooms, specify the location, add facilities, change the status of the sale and much more.

When creating a room type, it is possible to specify all the information about the room: area, accommodation, type, and the number of beds, arrange the amenities in the room, upload photos, create the necessary number of rooms according to their type.

Learn More
Room Management
Rate Management

Rate Management

Set various options for the existing pricing policy for accommodation with or without the type of food.

Room Rates tool and its additional modules allow hotelier to add all possible tariff plans by offering the guest a variety of accommodation options.

Learn More

Guest Management

Keep track of your guests and save all the necessary information about them, including personal and passport data, as well as contact information. This is especially convenient for regular guests since you do not have to enter their data into the system from scratch.

Learn More
Guest Management
Front Desk

Reservation Management

Unlike other cloud property management systems, HotelFriend allows hotelier to manage not only reservations but also services.

  • Track your bookings
  • Form the lists of settling and leaving guests
  • Manage the stages of booking and get important system notifications related to payments
  • Effective management of services provided
  • Your hotel becomes mobile due to the possibility of online communication with the guest
  • Increase profits through sales of room stock and other service
Learn More
Become your guest's favorite hotel Our next-generation Property Management System is modular, so you pay only for the features you really need.
Book a Demo

DEHOGA Expertise

"This product is a game changer!"
— Frank Doepelheuer

"As a former DEHOGA President and Honorary President of DEHOGA, I am first of all a consultant and a member of the Supervisory Board of this great and innovative product that will definitely revolutionize the entire hotel industry."

Denis Severyuk

CEO HotelFriend

Frank Doepelheuer

former DEHOGA President

Increase your revenue with HotelFriend

  • Boost sales with HotelFriend online distribution tools.
  • No additional costs for hardware. Сompatible with all devices.
  • No hidden expenses. Transparent pricing.
  • Convey the uniqueness of your hotel to the guests. Add the information about your hotel and services.
  • Let the guests plan their vacation beforehand by booking your hotel rooms, services, and deals anytime directly from their devices.
  • Try it now for free and start selling your hotel rooms and services more efficiently.

Pricing

PMS
Single- and multi- Property Management Software for excellence in guest experience

Front Desk

Reservation Management

Room Management

Rate Management

Guest Management

Reservation Form (Fast Check-In)

Daily Reports

Employees Management

Web Hotel info

Organize the hotel business processes, manage reservations, services, room rates, reports, check-ins and checkouts with HotelFriend's cloud-based Property Management System.

HotelFriend offers broad functionality tailored to meet the specific needs of the hotel.

60,00 / monthly
after 30-day free trial

yearly payment discount 20

Try free
More detail
If you need assistance, please give us a call Tel. +49 30 46999 5418
Philipp Thomas
Head of Sales
Uliana Karahanian
Head of Customer Support

HotelFriend Features

Hotel Management

Front-Desk

Department Management

Employee Management

Room Management

Hotel Dashboard

Housekeeping

Maintenance Management

Mobile Hotel Live Chat

Operations Outsourcing

Finance & Payment

Accounting and Document

Payment Management

Reporting System

Booking Balance

Digital Cash Book

Revenue Management

Room Rates

Service Management

Guest Relations

Guest Management

Booking Request, Offer

Self Check-In

Guest Communications

Communication Automation

Digital Marketing

Hotel Website Development

Destination Management

Deal, Package Composer

HotelFriend