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Property Management System

Cloud PMS

from 60 per month

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User Management

Employee Management
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Manage the workflow without any unnecessary calls or messages. You can solve problems regarding incorrect changes in bookings and orders: all the necessary data is already in the system.

Software Features

Front Desk
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Control 70% of all your hotel operations from one screen. Create new reservations, make changes, control room availability effortlessly with the drag-and-drop facility.
Housekeeping
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An integral part of the hotel management system that allows tracking the change of housekeeping statuses of each room. The workflow of every housekeeper can be orderly organized and viewed on the cleaning schedule so that there is no risk to lose a task during the shift change.
Room Management
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Specify all the information about your rooms: area, accommodation options, type, and the number of beds, arrange the amenities in the room, upload photos, create the necessary number of rooms according to their type.
Room Type Management
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Customize the types of rooms, specify the location, add facilities, change the status of the sale and much more.
Payment Management
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Process and manage payments without much effort. Use Stripe, one of the most popular gateways, to get payments from your customers.
Guest Management
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Detect potential repeat customers, understand their preferences, build a recommendation system, and increase the satisfaction of your visitors.
Daily Reports
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Generate core reports easily and efficiently, provides information about the selected period.
Financial Reports
Housekeeping Report
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Housekeeping Report
Advanced Reporting
Invoice Management
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Sending invoices to guests via e-mail, downloading for archives, and clearing invoices.
Hotel Info Management
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Hotel Info Management
Hotel Dashboard
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Covers the important performance indicators in a convenient format, is a reliable assistant for your information management.
Hotel Analytics
Cancellation Policy Management
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Let your guests know what cancellation policy you have in your hotel. Manage your rates easily in our CRS (central reservation system) to achieve the ultimate sales results.
Hotel Settings Management
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Add essential information as well as beautiful photos to impress your guests from the get-go.
Guest Registration Form
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Reservation Form
Booking Offer
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Create offers directly in the system, send them by email and get more bookings with our cool functionality.
Company Booking
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Company Booking
Global Search Engine
Multiple Language Support
Multiple Currency Support
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Multiple Currency Support
Staff Notifications
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Staff notifications within the system and by email.

CRS Features

Rate Management
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Adjust your hotel's pricing strategy, cancellation policy, and sales restrictions.
Restriction Management
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Let your guests know what restrictions policy you have in your hotel. Manage your rates easily in our Central Reservation System to achieve the ultimate sales results.
Reservation Management
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Enjoy the intuitive interface of our Hotel Reservation Software to manage all bookings conveniently. Find the required information instantly with a set of handy filters.

Multi-Property Features

Multi-Property Reservations
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Multi-Property Reservations
Hotel Group Dashboard
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Easy and fast centralised control of multiple hotels or hotel groups.
Multi-Property Orders
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Multi-Property Orders
Multi-Property Guests
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Multi-Property Guests
Multi-Property
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Handle a group of properties in one system.

Marketing Kit

Auto-translate
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A machine translation of the content from one language to another.

Support Features

Data Backup
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A copy of your account data taken and stored so that it may be used to restore the original in case of a data loss.
Chat Support
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A complete real-time customer communication option. The best choice for those who want to learn quickly and properly configure the system.
Data Export
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Helps you to export account data for backup or other purposes.
Data Import
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Helps you to upload data from external sources to the HotelFriend System.

Hosting Features

SSL Protection
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A cryptographic protocol used for network traffic.
Cloud Software
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Gain access to application software and databases without managing the infrastructure and platforms that run the applications.
Anti-virus Protection
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To prevent, detect and remove malware.
SPAM Protection
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Continuously updated spam and malware protection.
Server in Germany
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The choice of those who care about the reputation and reliability.
HotelFriend