Property Management System

Manage your Reservations, Guests. Handle room quota and price.

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Offer your rooms online and discover new business areas for your company.

Get all the tools to manage the daily operations of your accommodation in the cloud.

Discover all functions step-by-step on guided tours through our system.

$ 14,84
per room / month

$ 9,50
per room / month

*$ 0
30-day free trial

Sell your rooms online via booking platforms and without commission on your own website. Increase your in-house sales and communicate with your guests via the HotelFriend mobile app. Manage Suite plus:

  • Commission-free sales on your website
  • Digital concierge for your guests
  • Digital payments (Point-of-Sale)
  • Connection of booking platforms (OTAs)

Manage the daily tasks of your business centrally in the cloud and offer your guests a contactless check-in as well as extensive information about your house, your services and your offers.

  • Cloud PMS with a focus on sales optimization
  • Mobile Guest Directory
  • Basic Support
  • Pre Check-In

Start with the essentials and extend your system to your requirements step by step. Discover advanced features for guest satisfaction, increased sales and in-house experience.

  • All features explorable
  • Access to help center
  • Step-by-step tutorials
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$ 14,84
per room / month

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Property Management
Front Desk (Reservation Management)
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Control 70% of all your hotel operations from one screen. Create new reservations, make changes, control room availability effortlessly with the drag-and-drop facility.
Smart Dashboard
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Covers the important performance indicators in a convenient format, is a reliable assistant for your information management.
Room Management
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Specify all the information about your rooms: area, accommodation options, type, and the number of beds, arrange the amenities in the room, upload photos, create the necessary number of rooms according to their type.
Guest Management
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Your own customer database! With the most important information about the guest, his meal preferences, housekeeping and general wishes. Reservation history and much more!
Group & Corporate bookings
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Do you have corporate customers with their own rates or contracts? Group booking with different wishes and orders within the group? Then this module is exactly the right one! The invoices to the groups can be set in a variety of ways and working with corporate customers is very easy!
Mail Templates
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Adapt the texts and communication with your customers to suit your hotel! Automate the sending of various information.
Staff Management
Multiple User Accounts
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Access control through permissions & settings.
Time monitoring
Smartphone and tablet support
Channel Manager
Rates Management (Pricing Plan Intelligence)
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Adjust your hotel’s pricing strategy, cancellation policy or sales restrictions. Change room rates according to room types and meal plans, seasons or even weekdays, sources of booking and type of guests. All in one place, in real-time.
Intelligent Room Quota Management
Automatic Synchronization of Availabilities
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automatic transfer of availabilities to online reservation systems & vacation portals (Booking, Expedia..)
3 OTA connections
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You have the 3 most important online travel agents (OTA) connections included with us! Set up Booking, HRS and Expedia quickly and easily. A further selection of over 178 OTA channels is available to you at any time.
Booking Engine
Direct Room Booking
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Commission-free reservations from your own website.
Direct Service Sales
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Commission-free service sales from your own website.
Arrangements, Deals & Packages
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Commission-free arrangements, deals & packages sale directly from your website.
Accounting
Invoice Management
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Extended billing including all types of taxes.
Payment Management
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Integration with online payment systems for process automation.
GDPR & GoBD compliance
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Electronic accounting compliant with german law.
Cash Book
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Record cash receipts, find any transaction in a sec and forget about dozens of Excel spreadsheets.
Invoice Templates
Reporting
Manager Analytics
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Manager analytics includes such reports as: development report, F&B management report (booked and invoiced), History & Forecast, Management report.
Financial Reports
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Financial reports includes: Accounting Report, Cashiers Report, History & Forecast, End of Day Report, Financial report (incl. by sales channel), Sales Report.
Guest Reports
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Account Balances Report. Cancellations. Check-In / Check-Out Reports. No Shows. Rebate Report.
Daily Lists
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Check-in/Check-out. Guests Report. Housekeeping list. Meals list.
Statistics
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Additional service, can be booked individually
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Additional service, can be booked individually
Mobile Concierge App
Mobile Check-in
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Quick Self Check-In request from the HotelFriend mobile app.
Self Check-out
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Quick Self Check-out request from the HotelFriend mobile app.
Extend Stay
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Prolongation of a reservation per mobile application, upon the availability of free rooms
Mobile Guest Chat
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The possibility to contact the hotel staff and departments by using online chat.
Verified User ID - Secure Buying
Guest Facing Services
Direct Reception Sales
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Service Sales
Management of Extra Charges
Mobile Guest Directory (Guestbook)
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Everything you offer will be shown to customers in a manner you like: information about the area as well as transportation options, first impressions of your hotel, the Wi-Fi password, emergency contact numbers, evacuation plans, events of the hotel, departments and opening hours, the hotel’s restaurant menu, room service menu, space for your advertisers, and more.
Listing at hotelfriend.com
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Free listing at hotelfriend.com.