New invoice scenarios reduce manual back-office workload and enable predictable, on-time monthly billing for long-term reservations.
Berlin, 23 June 2026 – HotelFriend AG, a Berlin-based provider of all-in-one hotel software for the DACH market, is expanding its “Monthly Billing” feature with new invoicing scenarios for long-stay bookings. Hotels can now largely automate recurring billing for monthly and extended-stay guests while still deciding how much control they want over each individual billing step.
Long-stay bookings regularly present hotel accounting teams with specific challenges: recurring invoices, prorated calculations for partial months, and continuous tracking of outstanding payments. The update addresses exactly these issues – it helps prevent missed billing cycles, reduces manual effort, and ensures predictable invoicing.
Flexible balance between automation and manual control
Hotels will now define the billing flow directly in the booking process via the “Billing Strategy” field. The first invoice can be created at the time of booking, while all subsequent periods are billed automatically. Hotels that prefer full automation can enable an end-to-end process. Properties requiring more control can initially save invoices as drafts and approve them after internal review. For configurations without a defined billing cycle, automatic rules ensure a continuous invoicing process.
Guests are kept automatically informed: updated email notifications confirm the booking and inform them about newly created open invoices, without requiring manual follow-up from the front desk team.
One consolidated invoice per billing period
For each billing period, HotelFriend automatically generates a single invoice that combines all relevant services: room or suite charges, meals, housekeeping, prepayments, and additional services such as spa or sports offers. The hotel controls the sending time individually, aligned with internal payment and reporting processes. Advance pricing for future stays can also be configured.
Precise pricing logic for partial months
The update also improves calculations for incomplete months. Hotels can choose between two models: under monthly billing, the full monthly rate is charged per calendar month. Under prorated billing, partial months are calculated proportionally – a stay from 1 February to 10 March would include the full February rate plus ten out of 31 days of the March rate. Whether billing periods follow check-in dates or calendar months is defined by the hotel.
“Long-stay and monthly guests are an increasingly important revenue segment for many hotels, but billing them has traditionally been complex and error-prone. With the new invoice scenarios, we give hotels the choice: they can fully automate the process or intervene at key points. This saves time in the back office and ensures reliable, predictable revenue.”
– Igor Hladchenko, CTO, HotelFriend AG
Availability
The “Monthly Billing” feature with the new invoice scenarios is being gradually rolled out to hotels on the HotelFriend platform. A detailed guide to all scenarios and settings is available in the HotelFriend Help Center.
About HotelFriend
HotelFriend AG, headquartered in Berlin, has been developing innovative software and hardware solutions for hotel process automation since 2017. The platform combines reservations, billing, service sales, guest communication, reporting, and operational workflows in one system – developed and operated in Germany, compliant with GoBD, RKSV, and data protection requirements of the DACH region.
Press Contact
Jenny Shymon
HotelFriend AG
kontakt@hotelfriend.de
+49 30 46999 5418
hotelfriend.com
