August, 2025, Bütgenbach, Belgium — Worriken Sports and Leisure Park, a 26-hectare holiday and sports complex on the shores of Lake Bütgenbach, has entered into a partnership with HotelFriend to build a connected digital platform spanning hospitality, events, and financial compliance across its resort.
Combining a holiday village, a sports complex used by schools, event venues, restaurants, and a campsite, Worriken welcomes roughly 70,000 to 80,000 overnight guests a year. The park is undergoing a €50 million infrastructure renewal, and its management is looking to modernize its operating systems in step with its physical transformation.
Worriken has selected the HotelFriend Signature, a platform built for properties that need more than a standard PMS. Together, the two organizations will focus on bringing Worriken's departments — accommodation, catering, events, transport, reception, and finance— onto one connected system. Planned work includes a PMS, a central Event Management System to replace manual function sheets and department task lists, compliance infrastructure connecting to Belgium's SAP-based government reporting and fiscalization requirements.
Behind the scenes, Worriken will benefit from a PMS with a natively integrated HotelFriend Booking Engine and Channel Manager, enabling streamlined online distribution and optimized occupancy across multiple sales channels. Financial operations will be strengthened through a fully integrated accounting module, supported by automated payments and instant invoicing.
The platform will also include a Lightspeed POS integration, linking Worriken’s two restaurants, Mercator and Marco Polo, directly to guest accounts, as well as a custom reporting module that allows staff to generate flexible, tailored reports. To further enhance the guest experience and reduce front desk workload, a self-check-in kiosk will be introduced as part of the digital infrastructure.
Rollout will include department-specific onboarding workshops and on-site visits, covering reception, catering, event planning, and finance. This will be backed by ongoing Premium Support with a dedicated support manager.
About HotelFriend
HotelFriend is a German-based hospitality technology company offering a comprehensive property management ecosystem for hotels, resorts, serviced apartments, event venues, and cruise ships. Its platform brings together reservations, front desk, housekeeping, automated payments, event management, dynamic pricing, and multi-channel distribution in one connected system. With cloud, on-premises, and hybrid hosting options based in Germany, HotelFriend is built to meet GDPR and ISO security standards. Beyond its core PMS, HotelFriend's Signature Suite supports custom development and integrations for properties with complex, large-scale operations.
Media contact: info@hotelfriend.de
About Worriken
Worriken Sports and Leisure Park is a 26-hectare holiday and sports complex on the shores of Lake Bütgenbach in Belgium. Combining a holiday village, a sports complex serving schools, event venues, restaurants, and a campsite, Worriken welcomes approximately 70,000 to 80,000 overnight guests each year. The park is currently undergoing a €50 million infrastructure modernization and offers activities including hiking, cycling, water sports, and a dedicated children's and youth sports program. Learn more at worriken.be.
Learn more: https://www.worriken.be
