HotelFriend's newly unveiled Kiosk elevates guest arrival by offering a self-service solution with independent check-ins and quick payments.
Leipzig, Germany — Today, HotelFriend announced the launch of HotelFriend Kiosk, a device that enables guests to register at the hotel, obtain room key cards, and make secure payments – all with no need to involve staff.
This cutting-edge offering is designed to elevate guest experiences, streamline hotel operations, and enhance overall efficiency. The first type of HotelFriend Kiosk unveiled in this press release, is designed for self-check-in, room key card encoding, and ordering and paying for services.
HotelFriend Kiosk is a groundbreaking product that combines both software and hardware components that can be adjusted to specific business requirements, offering unparalleled flexibility to hoteliers. The software, highly adaptable and compatible with most devices, including iPads, features the following parts:
Room Booking |
This function allows guests to effortlessly browse room availability, select preferred dates, and secure their reservations quickly and efficiently. |
Order Service |
Guests can effortlessly request additional services, amenities, or room service directly through the kiosk. This module enhances the guest experience by providing easy access to hotel services with just a few taps. |
Portfolio |
The Portfolio module offers a comprehensive overview of the hotel's amenities, services, and local attractions. Guests can explore and discover the full range of offerings, enhancing their stay with personalized recommendations. |
Self Check-In |
Simplify the check-in process and enhance guest autonomy with the Self Check-In module. Guests can complete the check-in procedure independently, saving time and reducing queues at the reception. |
Within the HotelFriend Property Management System (PMS), hoteliers can easily access and customize each module, tailoring settings for each kiosk device on-site and selecting specific features for different purposes. For example, hoteliers can enable only the Order Service functionality on a particular kiosk or combine it with Self Check-In and Portfolio features.
A notable addition to HotelFriend Kiosk is the Shore Leave feature, designed to track individuals leaving a specific area, such as a cruise ship. Through a simple card tap on the terminal, the system allows for real-time visibility of guests present or absent.
As a rapidly growing tech company, HotelFriend remains committed to pushing the boundaries of innovation within the hospitality industry. The Kiosk embodies our dedication to providing hotels with flexible, user-friendly solutions that cover the need for automation and staffless operations.,
said Ihor Hladchenko, Chief Technical Officer at HotelFriend.
HotelFriend offers a range of high-quality hardware components for the kiosk, ensuring seamless functionality. The first version of the kiosk, presented in this release, is suitable for both self-check-in and ordering/payments and has the following specifications:
- ● Intel Core i3-7100U CPU
- ● 8GB DDR4
- ● 5MP Camera
- ● Thales Intelligent Document Reader
- ● Adyen Payment Terminal
- ● Salto NFC RFID Reader Writer
- ● Ticket/Receipt Printer
- ● Motorized Room Card Dispenser
HotelFriend Kiosk is the first of three planned versions, each offering unique features to cater to the evolving needs of the hospitality sector. For more information on kiosks and to embark on a transformative journey with HotelFriend, visit this link.
About HotelFriend
Founded in 2016, HotelFriend is a dynamic IT company specializing in solutions to enhance guest satisfaction and digital presence for hotels, restaurants, stadiums, cruise ships, and wellness facilities. With a global reach and a commitment to innovation, HotelFriend continues to empower businesses with cutting-edge technology and personalized services.
HotelFriend AG
Friedrichstrasse 171, 10117 Berlin, office@HotelFriend.com, Phone: +49 30 46999 5418, Fax: +49 30 46999 5419
