Discover the latest upgrades designed to optimize your hotel operations and elevate guest experiences with HotelFriend. From effortlessly managing multiple properties to tailoring every detail of your guest interactions, as always, we've got you covered.
What’s new for hoteliers?
1. Easy multi-property access for all hotel employees
We understand that managing multiple properties can be complex. That's why we've extended our multi-property access features to empower all hotel staff, not just administrators, to seamlessly navigate between the properties they work with.
● Unified employee module
With our centralized multi-hotel module, managing employee information across all properties within the group has never been easier. All employee details across all hotels can be managed from a single place, streamlining administrative tasks and saving you valuable time.
● Enhanced employee profiles
The new "Hotels" field in employee profiles lets administrators specify which properties each employee can access, according to their specific roles and responsibilities.
Note that when a hotel admin with access to specific hotels is creating or editing employee profiles, they can only add hotels to an employee's profile which are within their access rights. This level of granularity ensures that each employee only has access to the properties relevant to their job.
● Smooth management across properties
Upon login, employees with access to multiple properties can quickly select which hotel they need to manage without needing separate credentials or complicated approval processes.
● Hotel context alert
To ensure seamless workflow efficiency across multiple hotel contexts, we've introduced a notification system that alerts you whenever the hotel context changes. This feature empowers users to swiftly navigate to the most recently accessed hotel, mitigating the risk of unexpected changes while working with several hotels at once.
2. Document scanning feature made optional on Booking Engine and Concierge
In this latest update, we're providing you with greater flexibility by making the document scanning feature optional within our Booking Engine and Concierge modules.
You have the power to choose whether guests are required to scan documents during the fast check-in process. With a simple toggle switch, you can easily enable or disable this feature, granting you full control over your check-in procedures.
3. More customization available within the Check-in Report
We're thrilled to introduce an enhanced customization feature for our Check-in Reports, designed to streamline your administrative tasks. From now on, the hotels can select specific data columns to display in their reports, tailoring reports to match their unique needs and preferences. This customization ensures that you see only the information that's most relevant to your operations, making it easier to analyze and act upon key insights.
4. Include tips with default or customizable VAT rates to invoices
At the heart of hospitality lies exceptional service, and tipping is an integral part of that experience. With our latest invoicing enhancements, we've made it easier for hoteliers to manage tips with precision and accuracy. When creating invoices, hoteliers can include tips with default or other VAT rates, replacing the previous surcharge feature. This ensures that tips are accurately reflected in both invoices and reports, providing transparency and compliance with tax regulations.
Note: Tips are available only if VAT for tips is set in Settings > General!
5. Introducing an option of adding deal bookings for companies
This feature expands booking options, allowing hotels to offer deals and incentives to corporate clients. Whether it's negotiating discounted rates for group reservations or offering exclusive perks for frequent business travelers, our corporate deal booking feature strengthens partnerships and drives your revenue growth.
6. Revamped Login and Recovery password pages
First impressions matter, and that's why we've redesigned our login and password recovery pages. With a focus on usability and aesthetics, our revamped pages have become more intuitive, visually appealing, and easy to navigate.
7. Improved Cash book usability and interface
When an invoice is paid in cash and a cash book entry is automatically generated, the comment field now includes the invoice number. This enhancement significantly improves tracking and reconciliation of cash transactions against invoices, ensuring greater accuracy and transparency in financial records.
In addition to that, we’ve improved the organization of cash book records by introducing two distinct fields for attachments and receipts. This simplifies document management, making it easier to store, locate, and retrieve relevant files.
8. Increased the character limit for hotel description
To showcase the uniqueness of your property and attract guests, we've extended the character limit for hotel descriptions in Settings > General. Whether it's highlighting your amenities or sharing guest testimonials, our extended character limit gives you the space to tell your story and stand out in a crowded market.
9. Create an unlimited amount of Payment methods in your hotel
We've expanded our payment methods feature in Settings > Custom options. Create an unlimited number of payment methods to accommodate diverse guest needs. Such flexibility ensures a seamless payment experience for every guest, driving repeat business.
10. Added time step selection to the Task scheduler
We're excited to announce the addition of time step selection to our Task Scheduler feature. With this update, users can choose their preferred time increment, allowing the interface to dynamically adjust and display more or fewer time slots accordingly. Whether you're scheduling fine-grained tasks or planning for the long term, this enhancement provides a clearer view of your schedule.
11. Minor fixes and visual improvements
- ● We've addressed various performance issues, ensuring a smoother and more responsive user experience across the system.
- ● Resolved an issue that prevented users from adding split meals in the Meals settings.
- ● Fixed the generation of Development reports in the report automation module, ensuring accurate and timely reporting for better insights into your operations.
- ● Made several layout fixes throughout the system to improve visual consistency and usability.
We value your feedback and insights immensely. If you have any suggestions, ideas, or requests on how we can further improve our product to better suit your needs, please don't hesitate to share them with us!
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