This release focuses on three core areas: financial compliance, operational efficiency, and usability—helping you reduce manual work, avoid errors, and manage your hotel operations more efficiently.
1. Edit or delete uninvoiced charges
Hotel staff can now easily adjust or remove charges before they’re added to an invoice, with every change tracked in the activity log for full auditability. (Permission required) This helps keep accounting accurate and prevents errors before finalizing invoices.
2. More flexible ordering with Services & POS
● Filter services by sales channel
Hotel staff can now quickly see which services are available on each sales channel — whether it’s the Reception, Booking Engine (BE), BE Pro, or Guest App.
Previously, staff had to manually check each service or channel, which could be time-consuming, especially for hotels with large catalogs. With this filter:
- ● You instantly know which services are active on which channels.
- ● You can make updates or adjustments faster, without navigating multiple menus.
- ● It helps prevent mistakes, like offering a service online that’s only meant to be sold at the front desk.
- ● Managing a large portfolio of services (spa treatments, restaurant menus, extra amenities, packages) becomes much simpler and more efficient.
● Decimal quantities in orders
Orders now support fractional quantities, making it easy to sell by portion or weight. For example, you can sell 0.5 portions, 1.25 kg of fruit, or 0.75 bottles of wine. This is perfect for Lightspeed POS and any service that requires precise measurements.
3. Faster setup for room management
● Copy rooms and room types
HotelFriend now allows you to duplicate existing rooms or entire room types instead of creating them from scratch. This is especially useful for properties with many rooms that share similar configurations.
4. Smarter BE Pro settings
● Collapsible sections in BE Pro
Managing settings in BE Pro can involve long pages with many options, which can feel overwhelming. Now, sections can be expanded or collapsed, allowing you to focus only on the settings you need. This reduces scrolling, keeps less-used settings out of the way, and makes the interface cleaner and easier to navigate. As a result, configuring your booking engine is faster and more intuitive, even for large hotels with complex packages, multiple sales channels, and custom setups.
This update enhances financial compliance, operational flexibility, and system usability. Hotels can now manage invoicing more efficiently with features like manual re-fiscalization, automatic prepayment invoices, and the ability to edit uninvoiced charges—ensuring accuracy and full auditability.
Service and POS management become more flexible with sales channel filtering and support for decimal quantities, making it easier to manage complex service offerings and precise orders.
Additionally, room setup is faster with the ability to copy rooms and room types, while improved BE Pro settings with collapsible sections provide a cleaner, more intuitive configuration experience.
Learn more about the System Explore Pricing
