Product Updates v. 4.18.0: Smarter Communication, Enhanced Front Desk Notes & Improved Salto KS Integration

Product Updates v. 4.18.0: Smarter Communication, Enhanced Front Desk Notes & Improved Salto KS Integration

This update brings smarter communication, smoother daily operations, and more control across your properties. From automatic door PIN delivery to enhanced Front Desk notes and clearer notifications, every improvement is designed to make your hotel management faster and more effortless.

What’s new for hoteliers?

1. Integrations

● Salto KS: Automatic Door PIN Delivery

No more manual steps — door PIN codes are now automatically generated and sent to guests right after a reservation is created.

Salto KS: Automatic Door PIN Delivery

These codes are included in both Booking Confirmation and Welcome emails, rather than only after the guest is checked in.

Welcome emails

2. Better Calendar & Notification Experience

● Multi-Property Notifications

Managing several hotels just got easier! All notifications now include the hotel name, so you can instantly see which property the event refers to.

Format: Event + Notification Text + in [Hotel Name]

● Improved Calendar Attachments

Calendar attachments in Booking Confirmations now display key reservation details — hotel name, room number, room type, and booking info — in a clearer, more readable layout.

3. Email & Communication Upgrades

● Dynamic Placeholders for Personalized Emails

Add a personal touch effortlessly. Use placeholders in your email templates to automatically insert guest or reservation details (like name, room, or birthday). Just ensure the data exists — if not, the placeholder field will stay empty. You can add placeholders in custom templates or directly via the Add Email modal.

Dynamic Placeholders for Personalized Emails
● Better Validation for “Send Email” Modal

We’ve fixed an issue where unsent emails were lost if required fields were empty. Now, inline validation keeps your text safe — no more lost messages.

Better Validation for “Send Email” Modal

4. Notes on Front Desk

● Notes in Edit Reservation Modal

You can now add, edit, and delete notes directly in the Edit Reservation window without leaving the Front Desk.

Notes in Edit Reservation Modal
● Front Desk Comments Integration

All comments (Comment to Day) are now visible in the Notes grid — with search and filter options for easy tracking.

Front Desk Comments Integration

5. UI/UX Improvements

  • ● Added Resource Type selection when adding items to an order (in both “Add order” and “Add item” modals).
  • ● Unified design: all “Add” buttons now look consistent across the portal.
  • ● Added Adyen PSP reference in the Guest Card → Payments tab, matching the Payments grid view.

We hope these updates help you save time and manage operations more efficiently. Stay tuned — more improvements are on the way!

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